Shipping & Returns
Enjoy Delicious Ready-Made Meals from Oh Suzana!
Shipping Policy
At Oh Suzana, we understand the importance of receiving your orders in a timely and efficient manner. That's why we use Hungry Canadian to deliver all of our orders. We offer weekly deliveries, with each order being delivered on the same day of the week. To ensure timely delivery, please place your order before the deadline. Any orders placed after the deadline will be scheduled for the next week's delivery cycle. We appreciate your understanding and cooperation as we strive to bring you the freshest and highest quality plant-based meals straight to your doorstep. If you have any questions or concerns regarding our shipping and delivery policy, please don't hesitate to contact us.
Return & Exchange Policy
Oh Suzana does not offer exchanges or returns for meals once delivered. We encourage our customers to try all of our meals to help discover new likes and loves.
However, if there is an issue with your order, please contact us within 24 hours of delivery and we will do our best to address your concern. If your order is cancelled before the deadline, we will issue a full refund.
Thank you for choosing Oh Suzana for your plant-based meal needs.